Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Find the best jobs in the US, apply in 1 click and get a job today! Resolving phone, walk-in, mail, fax, and email customer inquiries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Your email address will not be published. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Ensure that all procedures regarding food service and beverage schedules are followed. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The estimated base pay is $35,673 per year. The estimated additional pay is $2 per hour. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Maintain proper cash levels in register drawer and change machines. You can deactivate or delete job alerts by clicking the button below. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Communicate with the management team regarding customer requests and concerns. See Lead Customer Service Associate Salaries at other companies. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Follow proper coding procedures. Click the link in the email we sent to to verify your email address and activate your job alert. Sykesville, MD. Prepare all made to order food and/or beverages according to recipe or customer specifications. Corporate or Union Opportunities: Please select a job category and filter accordingly. Learn how this feature works. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Make sure the coffee machines are full and working properly. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa, Inc. is an equal opportunity employer. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete other tasks as assigned by store management. Pull expired items, document and discard. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Ensure the proper execution of assigned foodservice and beverage programs and procedures. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! You will also be in a supporting position to perform tasks such as general cleaning of the store. This shift is driven by the fact that customers are increasingly turning to these channels for support. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. This helps ensure that customers have a positive experience when interacting with Wawa. See if they're hiring! Persuasive Speaking Skills. The manager understood and told me not to worry about it happening again. 3.9 Part-time 2 hours ago. Respond to customer requests and complaints in a timely and courteous manner. The search is on! Processing and logging incoming calls into the CRM system. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Unlawful discrimination will not be a factor in any employment decision. Come to us in your pursuit of success. If there is any contamination, carefully clean these areas. Maintained high standards of customer service during high-volume, fast-paced operations. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Additional pay could include bonus, stock, commission, profit sharing or tips. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Job Description. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Please enter a Name and Password so you can update your Job Alerts in the future. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Help make it more accurate by adding yours. Copyright 2023 Grabjobs Pte.Ltd. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Ensure coffee thermals are filled and working properly. Your job seeking activity is only visible to you. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Lensa, Inc. - Lensa is a job search engine. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Check expiration codes, face and inspect all items. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. I had overslept and rushed to get ready. Learn more about Jobs. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. If necessary, stop the fuel pump. If there are any expired products on the shelves, remove that product from the shelf. Happy Veterans Day from your friends at Wawa! If you require an accommodation, please contact our Associate Service. Department: Store Operations. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! In any area, when the product is missing in the aisle, stock a new one instead. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Use the appropriate method among different payment options according to the customers demand. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Store 8529 - Eldersburg, MD 21784. Wawa, Inc. is an equal opportunity employer. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Averages based on self-reported salaries. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure coffee thermals are filled and working properly. Location: Field. You have reached your maximum number of active job alerts. Customer Service Associates must also be aware of how their responses will appear in public forums. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Click the link in the email we sent to to verify your email address and activate your job alert. Customer Service Representative job title. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Job Title: Customer Service Associate. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. It also gave me confidence working with customers and handling money.. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. There are 478,210 open job vacancies in the US. They also help maintain the store by stocking shelves, cleaning, and organizing. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. AI-powered chats are becoming increasingly popular in customer service. Check expiration codes, face and inspect all items. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. You can unsubscribe from these emails at any time. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Copyright 2023 Grabjobs Pte.Ltd. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Complete other tasks as assigned by store management. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. www.wawa.com/careers #jointheflock #internships2023. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). STR08511 - Baltimore, MD 21224. attitude. We would love to be a part of your professional journey. Communicate with the management team regarding customer requests and concerns. Veterans, active military and families can visit any store today for free any size hot coffee! Your input helps Glassdoor refine our pay estimates over time. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Check expiration codes, face and inspect all items. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Title: Customer Service Associate. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Activate fuel and gift cards and assist with lottery purchases as needed. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Posted: November 10, 2021. Then, I offered to remake his meal for free. Job Description. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. I think my outgoing personality would fit well here.. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Job Description. Follow proper coding procedures. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Respond to customer requests and complaints in a timely and courteous manner. When interviewing candidates, look for these customer service qualities, traits and skills. Location: Field. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Complete other tasks as assigned by store management. Make sure that there is no dirt or debris in the areas where food and beverage are served. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Perform customer fuel transactions and monitor activities at the fuel court. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Your email address will not be published. The estimated additional pay is $4,654 per year. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Location: Field. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Employers ask this question to learn more about your work ethic. Institute for Human Resource Professionals (IHRP). Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Customer service skills also include empathy, patience and kindness. . : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Unlawful discrimination will not be a factor in any employment decision. 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