Open the Discovery Plus app. Contact your internet service provider. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Many have a restart option alongside the power off option. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. Advertisement. For information on the new Warner Bros Discovery, please visit Warner Bros. 1. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. If you're having any issues that we haven't covered, let us know and we'll look into them. Try another device. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. I need Roku's help, PLEASE. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Step 4: Confirm your choice. Restarting Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Published by Discovery Communications on 2022-09-14. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. I do NOT know what to do next. Brand names used in our stories are trademarks of respective companies. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Log into your Roku account via https://my.roku.com/account/subscriptions. Try to reset your password by clicking on the Login page, then on "Forgot password?". Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. You have to complete the process within the first four minutes of the promo or the show. Support is also available on your mobile device through the Samsung Members App. Clear the app or browser cache. Why. It's rare, but it could be that malware snuck in somewhere. Should the issue persist on your browser, you should close it completely and relaunch the tool. EVs have been around a long time but are quickly gaining speed in the automotive industry. On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. Reopen the Discovery+ app and attempt to play the content again. In these cases, the channel provider will need to investigate the issue in order to help resolve it. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Secure Account Log In. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. If you are not streaming on an Android device, the cause could be a DRM error. Like, just let me do it in the app without the playstore or let me do it on a computer. Server is up. Here's how to tell. Thank you for highlighting this to us. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. The app reportedly kicks out everyone whos trying to sign in to the app. Turning off the feature will stop the device from narrating or announcing the names of everything t, TV or projector displays an error message. Fast, easy checkout with Shop Samsung App. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Register Your Account. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Choose the " Users & Accounts " option. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Limitations may apply. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. If the problem persists, close the Discovery Plus app and turn off the device. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Then restart your device from Settings>System>System restart. Check to see if the problem exists on multiple devices. Last checked 36 secs ago. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. If none of these fixes have worked, contact Discovery Plus customer services. (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Server is down. Not sure what to do now. If you have access to your modem, router, and any other network hardware, try rebooting everything. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Here is how to fix the most common Discovery+ errors. discovery+ The Browns share an intimate look at their unconventional family. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. Email as a contact option was discontinued as of April 3rd, 2019. Learn how the long-coming and inevitable shift to electric impacts you. Restart your router again and power the device back on. Its pretty annoying :(. How long does it take to fix bugs. Discovery, Inc. entered the streaming foray in Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Checking whether the service is down is pretty easy, so thats an excellent place to begin. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. If you don't have an account, you'll see a message to log in online along with a provided URL. Is Google Drive Downor Is It Just You? This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? Having the same problem. BTW, with Discovery Plus, there is no option to Remove the Channel, only manage subscription, so I cannot remove the channel and add it back. Step 4: Press the Fast Forward button two times. To fix this issue, you must turn off those settings. Last checked 0 seconds ago. Hi Chelsea, thank you for leaving this feedback for us. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Discovery Plus also has an official Facebook page where it might post updates during significant outages. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. all of a sudden? Installed it a couple of times. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Log in to your Verizon account. Zak Bagans and his crew investigate the most haunted places in the world. 6.4K subscribers in the DiscoveryPlus community. Launch the Discovery Plus app or reload the browser page. Can't access Discovery Plus? Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? Cable programmer Discovery launched the service with two tiers -- $5 a month with. How AI Was Surprisingly Absent at MWC 2023. We're available 24/7 and looking forward to assisting you! 8. Check your WiFi connection. Help us to make recommendations for you by updating your product preferences. Disney+ outages reported in the last 24 hours whats up with your app not working on With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Not to mention, his altruistic endeavours related to social work. Any ideas? TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Try these tips to see if you can get things up and running again. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Contact discovery+ | Stream TV Shows. Go run an Internet speed test to see how you're standing. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Check if the website is down just for you or everyone around the globe. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more Please take our brief survey. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. S.E. There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. Rating 4.9/5. If the problem only exists on one device, then that specific device has a problem. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Get signed up on Google Pay. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Method 3: Clear Cache Data. Did you get a resolution to this issue? Removed the Discovery+ channel from my Roku. After youve fully restarted your device, try to stream Discovery Plus and see if it works. They are the best ones to help you out with this matter. The problem here is that these issues are directly related to your Internet connection speed. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. If the TV trick doesn't help, restart/reset the device you're using. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Qwest TV and Vivaldi Channels Removed. If you're a fan of The Apprentice, we've got great news for you. Reopen your Discovery+ app and try to play the content again. Clear your browser cache. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. Get the Latest Tech News Delivered Every Day. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Tried any way possible to resolve, still nothing. First, make sure your Internet connection is up and running. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Also, a lot of the time show that I have not watched will just appear in my continued watching. Start by closing the Discovery Plus app or the browser window. Or create an account. Restart your device and/or reset the router. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Sign out and back into Discovery Plus. Navigate to discoveryplus.com on your computer. Forgot User ID / Forgot Password. 8403 Colesville Road Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. Reopen the Discovery+ app and try to play the desired content again. Sure others are discussing an outage on the devices you use read the detailed article aboutremoving channel. 'Re having any issues that we have n't covered, let us Know and we 'll look into them the... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you.... Your ISP has app or the show ; Forgot password? & quot option! Been the story with a lot of other streaming services confirm you are trying to sign in to the.... Are discussing an outage on the same issue just for Cleaning Records of subscription,! 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