What facilities do you have on your ferries? Do you have questions or need help with your booking? The Stena Plus Lounge is also available on our routes to Denmark. He could used his disgretion and let me on. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. How will my motorbike be secured onboard? Even a Television, free minibar and snacks in the premier cabin. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Wedding venue for small intimate wedding? Thank you Stena Line you are truly a reliable company with great customer service. Date of experience: 27 December 2022 Where can I find information on careers with Stena Line? Many thanks to all, a great day out. There is supposed to be a non-stop supply of all supplies all journey. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Well worth the money. * Stena Line will save and use your e-mail address to send you news and special offers. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Fruit,crisps,nibbles,yoghurt,cakes etc. Do you provide special fares for group bookings? Are there toll roads I need to be aware of close to the ports? There's actually quite a varied selection and they are replenished throughout the journey. There's actually quite a varied selection and they are replenished throughout the journey. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Was a very relaxed crossing. Each cabin contains a TV and desk area along with tea and coffee making facilities. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! This is the version of our website addressed to speakers of English in United Kingdom. How will my motorbike be secured onboard? Is there Wi-Fi available onboard and, if so, is it fast? What can I use my Extra points to purchase? Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Do you have electric vehicle recharge facilities onboard? The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Here are 8 tips for writing great reviews. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Travelling from Liverpool to Belfast with the Stena Line in August. Cannot, however, fault Stena Line and would definitely travel with them again. Review of Stena Superfast VIII. What payment methods and currencies can be used onboard. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Do you provide luggage lockers at the terminal? Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Shop well stocked with some good deals. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Where can I find information on careers with Stena Line? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Tea,coffee,soft drinks and wine. Press question mark to learn the rest of the keyboard shortcuts. Are your ports and ferries accessible for reduced mobility passengers? Check-in for foot passengers closes 30 minutes before departure. What are the opening hours of your ferry terminals? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Its an ergonomic disaster! We turned our car in at the port and had a great experience on the Ferry. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! What are Stena Line's vehicle categories? We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. What passes do you accept for bus and rail travel? Economy fare conditions are more restrictive than our Flexi and Premium fares. Our dedicated TV lounge has comfortable seating and large screen TVs. What are the opening hours of your ferry terminals? I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. You find our accessible toilet on floor seven, offering a Radar Key system. I made them bring back the biscuits because I was hungry! At least Stena Plus. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Are cabins mandatory on overnight sailings? Unacceptable. What is the Business Traveller programme? You also get express boarding and disembarking. Plenty of free snacks, drinks and nibbles. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Services vary on each route, therefore, please check details when booking your crossing. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. 'Hygge' recline lounge (additional fee applies). Weve sent you an email. What are the opening hours of your ferry terminals? Do you provide luggage lockers at the terminal? All rights reserved. Do you provide meals onboard for people with special dietary requirements? Can I bring a bicycle on my rail and sail journey? We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Are there toll roads I need to be aware of close to the ports? What limits are there on purchasing alcohol and tobacco products onboard? How can I check if my sailing is on time? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Clean, spacious and also impressed with the size of the kennels. . I've done that crossing before with the Lounge and was thankful for it. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Where are there luggage storage facilities in Belfast? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Beans changed their color and taste. This is the version of our website addressed to speakers of English in United Kingdom. The Living Room is the place for you. It does say complimentary drinks but doesn't state if alcoholic or not. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Find ou. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. I didn't book a kennel thinking they were too small but was given one last minute to try. On our most recent crossing we booked a suite which was wonderful. Would book a suite again.Fares can be pricey especially at peak times. It was worth every penny. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Alternatively you can pre-book one of our onboard kennels. Are there public transport links to the port? lynndyloo. Review tags are currently only available for English language reviews. How do I register for the Extra loyalty programme? Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. Book a cabin or chill lounge for sure. Hotel not available. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. What are the Stena Line's age categories? Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Information provided by various external sources. What can I use my Extra points to purchase? Do you have electric vehicle chargers at the port? 2023 Trustpilot A/S. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! A great service and will be using again soon. Is there a Bureau de Change facility onboard? Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! What facilities do you provide in cabins? This was the highlight of our trip, my grandson was thrilled to bits! Could easily have docked on time but didn't for reasons unknown. We didnt realise there is no access Boarding process very efficient. Bad enough they cancelled our morning sailing without offering an alternative! How can I make a booking using a Tesco Clubcard voucher? 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines What facilities do you provide in cabins? If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. See you later in the year! View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Two and a half hours travel. Can imagine it would be even better on a longer boat. Surf the net for free on your own personal device at our ports and onboard. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Do you provide special fares for group bookings? Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. A multi million company with a IT monkey problem. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Bathroom was clean. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! I want my money back! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Companies can ask for reviews via automatic invitations. Can I check my luggage in for the sailing? I just came back over last Saturday and again, get the chill lounge. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. The boarding and disembarking were very speedy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. :). Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Are English pound notes accepted in Northern Ireland? The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Thanks again. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. We use this service a few times a year with our most recent over the last few weeks. Create an account. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. The room for on it was 40 and its only 2.5 hours. We've a range of games for adults to play and, who knows, it could be your lucky day! I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Due to recent server update you need to restart the booking.. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. 2 family members were sick and vomiting. Room had mini fridge with water. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Unacceptable. It was not sea sick, because one of them skipper of fishing vessel. 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My rail and sail journey we didnt realise there is no access Nice day trip from Cairnryan to Belfast way... 'Ve a range of games for adults to play and, who,...