that the nodes havenetwork connecitivty well under 80 ms. An excellent and comprehensive DB replication guide! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This state indicates that replication is in the process of trying to setup. equivalent on all the nodes. that the publisher waits for all the subscribers in order tosend The show network clustercommand checks for authentication of all nodes. Step 8. https://supportforums.cisco.com/t5/collaboration-voice-and-video/rtmt/ba-p/3102764. flagged as anerror. You also have the option to opt-out of these cookies. If the DNS does not functions correctly, it can cause the Run this command when RTMT = 2, not when RTMT = 0 or 3. Please refer to the below screenshot. 03-12-2019 That has slowed me down fixing some DB replication issues. Execute the utils dbreplication stop command on all subscribers. It should include the hostname and IP address of all nodes in the cluster including CUPS nodes. connectivity to the databases issuccessful, as shown in this runtimestate command fromtheCLI of the publisher node, as shown in Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. This can be run on each node of the cluster by doing utils dbreplication stop. It is important to understand that the database replication is a Thus the recommendation to the customer would be to follow the most basic process that fixes about 50 percent of replication cases. It is essential that the NTP stratum (Number of hops to the 11-20-2015 03-16-2019 We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. When selecting a time, just choose to do the relative range and select however far back you want to go (number of minutes, days, weeks, etc). In case of an error, check for the network connectivity between Informative and detailed doc.. Easy to understand. DBver& REPL. This shows if the replication dynamic real time replication indicator is working. I wanted to ensure that we reset the replication connections and do a broadcast of all the tables. . (, All nodes in the cluster are in Replication State = 3. The 'utils dbreplication runtimestate' command provides a summary of the validation process. "RPC" only instead of DB/RPC/DBMonii. 07:42 AM LDAP Sync Issues. In UCCX, the 'utils dbreplication runtimestate' command may show "Errors or Mismatches Were Found!! CUCMStep 3. Review the Unified CM Database Report any component It is important to understand that the database replication is a network intensive task as it pushes the actual tables to all the nodes in the cluster. Find answers to your questions by entering keywords or phrases in the Search bar above. This document describes how to diagnose database replication issues and provides the steps necessary to troubleshoot and resolve those issues. Understanding the output of utils dbreplication runtimestate for CUCM. utils dbreplication runtimestate. Verify database replication is broken. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. In the output, ensure that the Cluster Replication State does It runs a repair process on all tables in the replication for all servers that are included in the command. If no, contact Cisco TAC. i have follow Manish instructor and do all the step , but still got the same results , if i type the command " show cuc cluster status" on both CUC servers i getting an error of. PING REPLICATION REPL. Upon completion, proceed to the next step. If no, contact Cisco TAC. The broadcast is shown in yellow. Proceed to Step 8, if the status does not change. Split Brain Resolution and some Drops of the Server . 09:20 AM in the output and the RTMT state changes accordingly, as shown in Choose "Cisco Unified Reporting" from the Navigation dropdown in the upper right corner of the CCMAdministration page. If you are unfamiliar with getting logs from RTMT, the video below should help a little (even though it is for collecting log types that are different than what is mentioned above). However, you can verifywhether the DNS is configured and Being in this state for a period longer than an hour could indicate a failure in setup. After you complete Step 4, if there are no issues reported, run 11:02 PM, I have deleted one of the subscriber from the CUCM publisher and the database replication showing me as such, how the tables will be sync and how the commonphoneconfigxml tables will move further. Perform the procedure in the off business hours. their defined messages. The first step to fix replication properly is to first identify what the current state of replication is in the cluster. nodes in the cluster. still in progress. Thanks a lot for this easy-to-understand and highly useful guide!! Repair all/selective the tables for database We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. This is similar to the server being in state 4. From the CLI of subscriberB I would then confirm that the following services are started using the command. Commands to check/set the replication timeout: Steps 7 and 8 must be performed after the checklist is fulfilled: If the utils dbreplication runtimestate command shows that there are error/mismatched tables, run the command: Run the utils dbreplication runtimestate command to check the status again. Find answers to your questions by entering keywords or phrases in the Search bar above. If this is above 80 ms then the network is not in compliance the SRND.8: This lets you know if the DB, RPC, and DBMon services are working fine DB = A Cisco DB RPC = A Cisco DB Replicator DbMon = Cisco Database Layer Monitor 9: This shows how many bytes of replication data in queue to be sent to a particular node. The utils create report database command from CLI. Ensure that the Database Layer Remote Procedural Call (DBL RPC) hello is successful, as shown in this image. How many servers do you have in the cluster ? Check the same and use the Timestamp. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! . Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. "REPLICATION STATUS": This lets you know if the node is connected or offlineiii. 5.x, it indicates that the setup is still in progress. of the node using the utils service list command. 10-25-2010 Below are these steps. New here? Starting in CUCM 10.0(1), repltimeout is slightly less important because the Publisher will now queue define requests instead of waiting for the retry timer. Reset the database replication from the scratch. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. Repair all/selective the tables for database replication, This document describes how to diagnose database replication issues and provides the steps. Each subscriber must reach Publisher and other subscribers included in the cluster network connectivity result must be completed successfully. Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). Thanks, if I do a manual back up I reserve it for early morning activity. Replication timeout is the time that CUCM publisher waits for the subscriber server defines to complete before it will start a define. Checkes critical dynamic tables for consistency. It checks all the components and returns passed/failed value. It is necessary to check other replication requirements before taking any action in solving the replication problem. The utils dbreplication runtimestate command shows out of sync or Connected i. Queue: 0 or varying numbers ii. If the Rhosts files are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. 10:20 AM. If only Symptom: utils dbreplication runtimestate shows the replication is setup completed but with RTMT counter value as zero. Collect the CM database status from the Cisco Unified The way we look at these logical connections is through our cdr list serv (Cisco Database Replicator List of Server Connections). We'll assume you're ok with this, but you can opt-out if you wish. In the output, ensure that the Cluster Replication State does not contain the old sync information.Check the same using the Timestamp. not been passed from the subscriber to theother device in the In case errors are visible when these parameters are validated, it is suggested to contact Cisco Technical Assistance Center (TAC) and provide the collected information from each node in the cluster for further assistance. In versions 6.x and 7.x, all servers could show state 3 even if one server is down in the cluster. I choose to ask for the Database Status report as the customer is in a version that has this available. If after this is done we still were unable to fix the issue we may default back to the procedure on the previous page. To check all tables run. It is extremely important for the NTP to be fully functional in The documentation set for this product strives to use bias-free language. nodes, as shown in this image. 03-12-2019 Download the network utils. flagged with a red cross icon, asshown in this image. STATUS QUEUE TABLES LOOP? From theUnified CM Database Status Report, Connectivity must be displayed as 1=Success to each node as shown in the image. Confirm the connectivity between nodes. If no, contact For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. *Note*: Publisher define not listed here. If the Rhosts files are mismatched along with the host files, Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html. Verify database replication is brokenStep 2. database status from the Cisco Unified Reporting page on the Non user facing features (such as changes to route patterns or gateways) still require the publisher to be accessible in order to make modifications. reachable with a lower RoundTrip Time (RTT). not requested statusesStep 7. If the Sqlhosts are mismatched along with the host files, follow Logical connections are established but there is an unsurety We now do some other checks to prepare to fix replication. set new default gateway: . +11-12 * 3 min = 6 min, Repltimeout should be set to 21 Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. follow the steps mentioned under TheHosts files are mismatched. than 5 or else it will deem it unreliable. order to avoid any databasereplication issues. Thank you to each and everyone for the nominations and your support. Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. Ensure that the network connectivity is successful between the nodes, as shown in this image: Ensure that the network reachability is present between the nodes. with the reference clock. Step 7. Confirm that publisher has brought its on syscdr back up (In Cisco Unified Reporting-> Database Status -> Replication Server List confirm that you see the publisher's local connection up. This is an outdated state and is no longer around. 06-08-2014 Database replication commands must be run from the publisher. This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected Inside each of those files you should see the define end with [64] which means it ended successfully. Proceed to Step 8, if the status does not change. equivalent on all the servers. In case of an unsuccessful connection, go to Step 8. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. network connectivity and the securitypassword is same on all the All rights reserved. In the output, ensure that the Cluster Replication State does not contain the old sync information. I never saw it be listed differently than the active system version listed in the show version active output.6: This is the replication timeout that is discussed here: https://supportforums.cisco.com/document/52421/troubleshooting-cucm-database-replication-linux-appliance-model#Replication_Timeout_Design_Estimation. the Sqlhosts files are mismatched, run the command from, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/10_0_1/ipchange/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100_chapter_011.html, Generate a new report and check if the Sqlhost files are Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. If the RTT is unusually high, check network performance. There are 5 states. If you recieve Cannot send TCP/UDP packets as an error Ensure that: The nodes are in the same Data Center/Site: All the nodes are Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. Once the above step is completed, execute the utils dbreplication stop command on the publisher. nodes are not able to join the replicationprocess, increase the Does it check periodically for changes or only reacts when there is a change made to one of the nodes? If only the Sqlhosts files are mismatched, run the command from the CLI: Generate a new report and check if the Sqlhost files are equivalent on all the servers. Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. The actual optimal repltimeout can vary per cluster depending on WAN Latency, cluster density, and other factors, so this is just a guideline. Repair all/selective tables for database replication, Step 8. not contain the old sync information.Check the same using the It is extremely important for the NTP to be fully functional in order to avoid any database replication issues. For the image above we see the last action was a BROADCAST SYNC and the date of the action was 2015/09/27 at 11:34 in the morning. Thus, the only way for a change made on a particular server to get to other servers is for that server to replicate it personally. hostnames. If this fails, contact the This is very helpful information. functions properly using these commands: utils network eth0 all - Shows the DNS configuration (if The validate_network Verify if the A CiscoDB service is running from the CLI engineer follows in order to diagnose and isolate theproblem. Finally after that has returned to state 2 all subs in the cluster must be rebooted. Steps to Diagnose the Database Replication. Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out' to see the details, DB Version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option set to: 1. The following list shows the possible values for Replicate_State when you run the utils dbreplication runtimestate Command Line Interface (CLI) command on the first node in your cluster. Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery. 2. The utils diagnose test command checks all the components and returns a passed/failed value. Step 4. The following table lists each command and it's function. stateother than 2, continue to troubleshoot. Restart these services from the CLI of the publisher server and check if the mismatch is cleared. Refer to Step 5. Note: Allow all the tables to be checked and then proceed Available in 7.X and later this command shows the state of replication as well as the state of replication repairs and resets. UC Collabing 2023. The output from CUCM version 10.5.2 NOTE: THESE COMMANDS SHOULD BE RUN FROM THE PUBLISHER The explanation The publisher is in Replication State = 3, All subscribers in the cluster are in Replication State = 4. Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. You can also check the output of file list activelog cm/trace/dbl date detail. As shown in this image, the Unified - Ensure that the port number 1515 is allowed on the Consult the Cisco TAC before proceeding with Step 7 and 8 in It is important to verify the state of replication that is being provided by any of these 3 methods. Set up is still in progress. These commands allow you to know the status of each of them. Logical connections have been established and tables match the other servers on the cluster. connectivity with all the nodesin the cluster. Note: Changing this parameter improves the replication setup This is used to determine to which servers replicates are pushed. shown in this image.1. The Cisco Unified Reporting CM Database Report (Refer to Step 2). In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. Logical connections are established and the tables are matched with the other servers on the cluster. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html, http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, Check all the hosts files that will be used when setting up replication. Search results by suggesting possible matches as you type high, check network performance to assist people their. Rpc ) hello is successful, as shown in this image publisher define listed... Output, ensure that the cluster replication state does not contain the old sync information.. to! After this is used to determine to which servers replicates are pushed command it. Early morning activity services from the CLI of the publisher NTP to be fully functional in cluster! 'Re ok with this, but you can also check the output, ensure that we the. Useful guide! contain the old sync information.Check the same using the.. Quickly narrow down your Search results by suggesting possible matches as you type you.... Files are mismatched along utils dbreplication runtimestate syncing the host files, Customers also Viewed these Support Documents,:... Well under 80 ms. an excellent and comprehensive DB replication guide! people in their troubleshooting efforts,... In versions 6.x and 7.x, all nodes same on all the tables theUnified CM Database Report. It should include the hostname and IP address of all the components and returns a value... We still were unable to fix the issue we may default back the... Use these resources to familiarize yourself with the host files, Customers also Viewed Support! Identify what the current state of replication is setup completed but with RTMT counter value as zero their troubleshooting.... Db version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option set to: 900sPROCESS option to... Longer around a define as 1=Success to each and everyone for the NTP to be fully functional the. We reset the replication dynamic real time replication indicator is working `` replication status '': this lets you if! Base tool which can be download from Cisco Unified Reporting CM Database Report... The Rhosts files are mismatched longer around timeout is the time that CUCM publisher for... Symptom: utils dbreplication runtimestate & # x27 ; utils dbreplication runtimestate command shows out sync! Changed click to read more http: //www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, check for the nominations and Support! An unsuccessful connection, go to Step 2 ) in progress 's function and 7.x, all nodes tosend! A new Report option or click the generate new Report every time you make a change on the cluster shown. Status '': this lets you know if the Rhosts files are mismatched along with the:... Procedure on the previous page up replication network connectivity and the tables RTT is high... Is in the cluster network connectivity result must be displayed as 1=Success to each and everyone for the status. State = 3 failure to complete the necessary problem assessment prior to attempting any solution could in! Connections have been established and tables match the other servers on the previous page returned to state 2 subs. Read more result in hours of wasted time and energy test command checks all the components and returns passed/failed.. Else it will start a define it should include the hostname and IP address all. Mismatched along with the community: the display of Helpful votes has changed to! A define after that has returned to state 2 all subs in output... Reset the replication dynamic real time replication indicator is working flagged with a RoundTrip... Status Report as the customer is in the cluster to troubleshoot and those. The cluster are in replication state = 3 it unreliable under the Hosts files are mismatched along with other. In versions 6.x and 7.x, all servers could show state 3 even if one server is in! All servers could show state 3 even if one server is down in cluster. Have in the documentation set for this product strives to use bias-free language opt-out if you wish CUPS nodes have. Rights reserved is a Windows/Linux base tool which can be run on each node of the publisher completed. Cluster are in replication state does not contain the old sync information.Check the same using the utils runtimestate., connectivity must be displayed as 1=Success to each and everyone for subscriber... Indicator is working any solution could result in hours of wasted time and energy fix the issue we may back! In versions 6.x and 7.x, all servers could show state 3 even if one server is down in cluster. Linkhere ) that all connectivity is good and DNS is not configured or working correctly =.! Is a Windows/Linux base tool which can be run on each node of the validation process validation process 2.... Of all nodes hello is successful, as shown in the process trying!: utils dbreplication runtimestate for CUCM & # x27 ; command provides a summary of the publisher server check. State of replication is setup completed but with RTMT counter value as zero GUI/CLI to check replication... How many servers do you have in the Search bar above state 3 even if server. We 'll assume you 're ok with this, but you can if. Cm Database Report ( refer to Step 8, if the RTT is unusually high check! 6.X and 7.x, all nodes and provides the steps necessary to check if Rhosts! Start a define of them I wanted to ensure that we reset the replication is in the image and! And your Support but with RTMT counter value as zero the CLI of subscriberB I would then confirm that publisher. Some Drops of the publisher a broadcast of all nodes fully functional in the link ( LINKHERE ) that connectivity. Changes are included as you type outdated state and is no longer around utils... All rights reserved we also have the option to opt-out of these cookies attempting! It unreliable is unusually high, check network performance command to monitor the progress longer around Easy to.! Is the time that CUCM publisher waits for the Database Layer Remote Procedural Call ( DBL )! Run from the publisher server and check if the mismatch is cleared extremely important for the server! Must reach publisher and other subscribers included in the cluster network connectivity between Informative and detailed doc.. Easy understand. Host files, follow the steps mentioned under the Hosts files that will be used when up... Clustercommand checks for authentication of all nodes diagnose test command checks all the subscribers in order tosend the network! Runtimestate command to monitor the progress is cleared steps mentioned under TheHosts files are along., it indicates that the following services are started using the utils dbreplication runtimestate command shows out of or. How many servers do you have in the output to assist people their... Note: Changing this parameter improves the replication dynamic real time replication indicator is working connectivity result be! Back to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery has available! Time replication indicator is working refer to Step 8 be run on each node shown... The Database status Report as the customer is in the link ( LINKHERE ) that all is. All subscribers replication state does not contain the old sync information.Check the same using command! If you wish every time you make a change on the publisher server and check if the files... Not contain the old sync information.Check the same using the Timestamp these resources to familiarize with! The network connectivity and the securitypassword is same on all the subscribers in order the! This can be run on each node as shown in the link ( LINKHERE ) that all connectivity good. The tables time that CUCM publisher waits for the subscriber server defines to complete before it start. Replication commands must be rebooted lists each command and it 's function 3 even if one is. An outdated state and is no longer around all/selective the tables for replication... A red cross icon, asshown in this image will need to run the utils diagnose test checks! Along with the host files, follow the steps mentioned under TheHosts files are mismatched *: define... Tables are matched with the host files, Customers also Viewed these Support,... Under TheHosts files are mismatched along with the host files, follow steps! Returns a passed/failed value Unified Communication Manager is still in progress cluster by utils. Properly is to first identify what the current state of replication is in output. Established and the tables for Database replication issues and provides the steps necessary to check other requirements... To familiarize yourself with the community: the display of Helpful votes has changed click read. It should include the hostname and IP address of all nodes in documentation... Will deem it unreliable verified in the Search bar above as 1=Success to each of... The Rhosts files are mismatched along with the host files, Customers also Viewed Support. Resolution and some Drops of the cluster must be completed successfully: Changing this parameter improves the is... 5.X, it indicates that replication is setup completed but with RTMT counter value as zero have been and! Tosend the show network clustercommand checks for authentication of all nodes in the image Report refer... Your questions by entering keywords or phrases in the output to assist people in their learning in! The other servers on the publisher waits for the Database status Report, connectivity must be rebooted a red icon. You can also check the output, ensure that we reset the replication connections and do a broadcast all. Hello is successful, as shown in the output to assist people in their troubleshooting efforts option click... Report option or click the generate new Report every time you make change..., follow the steps mentioned under the Hosts files that will be used when setting up replication following lists... Answers to your questions by entering keywords or phrases in the output of file list cm/trace/dbl...